Position Details
Join HearingLife Canada as a Client Service Administrator and make a difference in hearing care. Utilize your customer service expertise to create welcoming experiences for clients in a supportive team environment.
In this role, you'll provide essential services, ensuring clients feel valued and informed throughout their hearing journey. Your focus on client-centered care and exemplary service will create long-lasting connections. Key skills include effective communication, appointment scheduling, and organizational ability.
Key Responsibilities:
• Serve as the first contact for clients' inquiries
• Manage clinician schedules and coordinate appointments
• Maintain an organized and welcoming clinic environment
• Offer administrative support in client file management
• Process payments and track insurance claims accurately
Requirements:
• Minimum 2 years of customer service experience
• Strong organizational...