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Client Focused Insurance Representative Trainee

Company: Jeff Cooke Insurance Agency Ltd

Location: calgary, London

Posted: June 05, 2026

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Position Details

Join a dedicated Service Team as an Insurance Account Representative Trainee where your focus on client satisfaction will shape your career. This role involves a full-time, in-office schedule from 8:30 AM to 5:30 PM, with most days ending at 5 PM.
Working within a vibrant team culture, you’ll enhance your skill set in the Insurance and Financial Services sector. Quickly obtain your AIC General Level 1 Insurance License and engage clients by providing a 'wow factor' service that anticipates their needs.
Key Responsibilities:
• Provide exceptional service to retain and delight clients
• Follow up rigorously to ensure all client needs are met
• Explain insurance coverages thoroughly and accurately
• Process policy changes efficiently
• Review renewals and follow up diligently for required information
Requirements:
• Willingness to achieve a General Level 1 Insurance Agent License
• 1-3 years of experience in customer service
• Passionate about delivering e...