Overview

Enhance client journeys as a full time Client Experience Representative at Foundation Physiotherapy's Trinity Bellwoods - Dundas West location. This role is ideal for passionate service-minded individuals eager to work in healthcare. As part of our dedicated team, you will engage with clients, manage inquiries, and maintain a positive clinic atmosphere. Your responsibilities will also include administrative tasks, team management, and reporting, providing an excellent opportunity to develop valuable skills in a thriving workplace. Previous experience in customer service, especially within fitness or hospitality, is beneficial.

Responsibilities

• Ensure high-quality interactions with clients
• Manage service inquiries, bookings, and payments
• Reconcile payments and track clinic stats
• Support clinic management in billing and reporting
• Oversee and mentor client experience team members

Qualifications...