Enhance member satisfaction as a Client Experience Advisor with Desjardins in Abitibi-Témiscamingue. Provide essential banking advice, promote products, and guide clients in using digital solutions safely.
Desjardins is seeking an advisory agent focused on improving customer interactions and assisting with banking transactions. In this role, you'll support members' needs by promoting existing applications and tools while contributing to business growth through exceptional service. Your expertise is vital for addressing issues like fraud and connecting clients with the right resources.
Key Responsibilities:
• Advise members on apps for self-service transactions
• Foster business relations through proactive service
• Guide clients facing banking fraud scenarios
Requirements:
• Strong communication and interpersonal skills
• Action-oriented with a focus on customer needs
• Innovative and collaborative mindset
Bring your banking knowledge and client-focused ap...