Help Canadians regain financial stability as a Remote Client Care Specialist at Farber. Focus on building client connections and creating effective payment plans customized to their needs.
As part of Farber's Client Management Centre, this role is essential for connecting with clients and helping them navigate their financial responsibilities. You'll be working remotely from 11am to 7:30pm EST, leveraging your communication abilities to foster positive relationships around consumer proposals and payment plans. Your contributions will support individuals in managing their financial futures.
Key Responsibilities:
• Communicate with clients to resolve payment-related inquiries
• Analyze clients' situations to establish personalized payment plans
• Ensure compliance with consumer proposal terms
• Document all interactions comprehensively
• Set up and manage banking agreements in our system
Requirements:
• Post-secondary education or relevant experience required