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Client Advisor - Contact Centre Role

Company: Confidential

Location: toronto, London

Posted: June 08, 2026

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Position Details

Become a Client Advisor in Tiffany's Contact Centre and enhance client experiences with outstanding service across various channels. This role demands expertise in luxury client interactions.

You will act as a brand ambassador by delivering a luxury experience through phone, email, and live chat. Building long-term client relationships, you will meet sales targets and resolve client issues with empathy. Utilizing your communication skills, you'll convey the passion and authenticity synonymous with Tiffany.

Key Responsibilities:
• Engage clients via phone, email, and live chat with care
• Surpass sales and service goals through product insights
• Address client concerns effectively and with compassion
• Maintain client records to enhance follow-up efforts
• Use elevated verbal and written communication

Requirements:
• Background in luxury client service industries
• Strong communication and relationship-bui...