Claims Support Specialist Bilingual (ENG/FR)

Location: Toronto, ON

Work Model: Hybrid (3 days onsite, 2 days remote)

Duration: ASAP – Oct 31, 2026 (strong possibility of extension up to 12 months)

Pay range: CAD $20-23/hr

Shift Timings:

• 8:00 AM – 4:30 PM OR
• 11:00 AM – 7:30 PM
• (Monday to Friday, full-time)

KEY RESPONSIBILITIES:

Claims Processing & Administration:

• Manage correspondence (email, calls, mail, fax) and ensure timely processing
• Data entry, validation, and database updates with high accuracy
• Scan, organize, and maintain confidential documents securely

Claimant Support:

• Handle inbound calls with empathy and professionalism
• Conduct outbound follow-ups for missing information
• Communicate claim status updates clearly across chan...