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Claims Representative for Accident Benefits with Investigation Focus

Company: Definity

Location: edmonton, London

Posted: June 05, 2026

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Position Details

Join the Accident Benefit Claims team, where you'll investigate and settle claims efficiently. Your expertise will be pivotal in navigating the complexities of accident benefits in a hybrid work environment.
Reporting to the Team Leader, you will engage in thorough investigations of claims and assess coverage eligibility. Responsibilities include maintaining accurate electronic records, processing income replacement claims, and coordinating rehabilitation treatment plans. Your communication skills will ensure optimal claims resolution and collaboration with claimants.
Key Responsibilities:
• Investigate and assess accident benefit claims
• Apply interpretations of policy wordings
• Maintain electronic tracking of claims
• Process payments based on confirmed benefits
• Review claimant rehabilitation treatment plans
Requirements:
• 2-3 years of experience in claims handling
• Degree or diploma in a related field required
• Proficient in MS Office applicat...