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Claims Operations, Quality Control & Governance Manager

Company: AIG

Location: Sao Paulo, London

Posted: June 03, 2026

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Position Details

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Operations, Quality Control and Governance Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.


Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.


How you will create an impact


Responsibilities

This role will be responsible for reviewing the claims process, ensuring that the claims lifecycle is efficiently and effectively while maintaining compliance with regulatory standa...