Make a significant impact as a Claims Manager at Portage Mutual Insurance in Edmonton. This hybrid role combines leadership with claims oversight to enhance customer satisfaction and employee engagement.

With over ten years in claims and three in a supervisory role, you will direct claims processes and maintain quality control. Your expertise will guide new employee training, resolution of broker complaints, and compliance with company policies. You will collaborate with the Director of Claims to implement innovative initiatives and ensure operational excellence.

Key Responsibilities: • Assign and direct claims processes effectively • Provide technical service and customer support • Oversee training, feedback, and performance reviews • Resolve customer and broker complaints efficiently • Ensure adherence to best practices in claims management

Requirements: • Ten years of claims experience with three years in supervision • Familiarity with multiple insurance l...