Citi is seeking a Kafka Operations Engineer to ensure the effective management of Kafka as-a-Service (KaaS) in a collaborative DevSecOps environment. Focus on operational excellence and customer satisfaction through your technical skills.

You will play a pivotal role in supporting platform stability while working closely with engineering teams and users. Your daily responsibilities will include operational checks, incident resolution, and documentation management, fostering strong communication across departments. Actively improve processes for enhanced KaaS delivery.

Key Responsibilities: • Engage in global KaaS operations and support activities • Act as a liaison for platform users and engineering teams • Manage daily operations and execute start-of-day checks • Provide technical support and resolve incidents effectively • Develop critical operational documentation and processes

Requirements: • 5+ years in Application & Infrastructure Operations • Strong kn...