Responsibilities of the role include but are not limited to: Investigating and resolving production incidents Identifying, investigating and resolving systemic problems 29/05/2026 16:35:00 AEST Monitoring the CIAM platform and investigating alerts 4 Automating away repetitive operations tasks Writing and maintaining SOPs for manual tasks Reporting on the performance of the CIAM solution Carrying out release activities Possible after-hours on-call roster to support resolution of P1 incidents