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Chief Operations Officer

Company: Mercuri Urval

Location: Almere, London

Posted: June 18, 2026

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Position Details

Chief Operations Officer

Location: BE-1931 Machelen/ NL-1322 Almere

Publish date: 2026-06-11

Reference number: BE-07932

Drive Scale, Structure & Execution

Lead the next growth phase of a fast-growing global software company. As COO, you'll scale international operations, strengthen delivery and service excellence, and partner with the CEO to drive sustainable, customer-focused growth.

Your responsibilities and tasks

  • Lead the full Operations organisation (Implementation, Customer Support and Training & Enablement) and transform it into a scalable, predictable and internationally consistent delivery function.
  • Define and implement the Operations operating model, including governance, decision rights, performance management and clear accountability across the customer lifecycle.
  • Ensure successful delivery of complex international software implementatio...