Position Overview

Chief Operating Officer (COO) – oversees the day‑to‑day administrative and operational functions, reports to the CEO, and ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high‑performance culture across all departments.

Key Responsibilities

• Operational Leadership & Management
  • Oversee daily operations across critical departments (Operations, HR, IT, and other core functions).
  • Design, implement, and continuously monitor standardized procedures and workflows to maximize efficiency and productivity.
  • Identify, evaluate, and mitigate key operational risks to ensure compliance and business continuity.
• Strategic Planning & Execution
  • Translate the CEO’s long‑term vision into actionable operational plans and departmental targets.
  • Establish, track, and analyze key performance indicators (KPIs) and metrics, reporti...