Reporting to the AVP, Supply Chain Technology, SRE Operations, the Chapter Manager, SRE Operations & Support, will be responsible for ensuring Supply Chain systems are operational and monitored. This role is also an active participant in all aspects of Production Operational Excellence, including technical vision, telemetry and observation decisions, automation strategy, framework development, solution delivery, incident and problem management.

What you’ll do:

• Collaborate with technology leaders and stakeholders to define the SRE strategy and best practices for ensuring the reliability, scalability, and performance of critical systems and services.
• Oversee the incident management and response process within the chapter.
• Establish and enforce monitoring and alerting best practices (identifying, configuring and tuning of events, logs, metrics and traces) to proactively identify and resolve potential issues before they impact users.
...