Become a Change of Billing Representative with Ontario Medical Supply in Ottawa, demonstrating your bilingual abilities. Provide essential customer support while optimizing billing processes.
In this full-time position, you will interact with healthcare agencies and clients, making outbound calls to inform them about billing changes. Your responsibilities extend to processing orders, addressing account issues, and collaborating with support services to improve customer experience.
Key Responsibilities:
• Make outbound calls to educate clients on billing options
• Meet specified outbound call targets
• Process orders and payments efficiently
• Communicate effectively to resolve client concerns
• Monitor documentation for third-party billing
Requirements:
• Post-secondary education in administrative field
• At least 1 year of experience in customer service
• Proficient in Microsoft Office and ERP tools
• Bilingual in English and French is required
•...