Join Medicentres in Edmonton as a Centralized Programs Agent, where you will provide outstanding customer service to patients and support healthcare delivery. This full-time entry-level role focuses on referrals, communication, and patient coordination.
As a Centralized Programs Agent, you will report to the Centralized Programs Manager and be vital in managing patient referrals and consultations. Your responsibilities will encompass patient notifications, third-party requests, and effective communication with healthcare professionals. Experience in a medical office is preferred as you align your work with Medicentres' commitment to enhancing patient experiences.
Key Responsibilities:
• Process and send referrals to specialists and hospitals
• Attach clinical information to referrals accurately
• Notify patients about appointments and instructions
• Track outstanding referrals and follow up
• Handle inquiries with professionalism and care
Requirements:
• 1-2 ...