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YOUR MISSION AT VOI
As Central Operations Manager, you will be part of a versatile and fast-moving team that drives improvements across our operational processes, workforce effectiveness and strategic execution. You sit in the broader Central Operations team, working closely with both market teams and central functions to turn data and insights into scalable operational excellence. Your impact will span operational strategy, cross-market collaboration and continuous improvement of how we run our business every day.
You will:
Lead and support the rollout and follow-up of operational initiatives across markets.
Drive the implementation of standard operating procedures (SOPs) and ways of working, ensuring clarity and consistency.
Partner with markets to adopt new tools, workflows and processes that improve performance.
Coordinate pilots, tests and operational improvements, including documentation, tracking and fo...