Elevate client interactions in Lloydminster by becoming a Clinic Experience Associate at CBI Health. Your role is essential in ensuring every client feels welcomed and supported from their first visit.
With hours from 4 PM to 8 PM on weekdays and 9 AM to 5 PM on Saturdays, you'll be integral to improving the client experience. This position involves addressing client needs, scheduling appointments, and enhancing the clinic's operational flow, all while exemplifying exceptional customer service skills.
Key Responsibilities:
• Foster a welcoming atmosphere for clients and stakeholders
• Promptly respond to client inquiries and concerns
• Proactively mitigate challenges to enhance client experience
• Effectively manage client scheduling based on Care Plans
• Educate clients on using digital resources
Requirements:
• Ability to connect and build relationships naturally
• Demonstrated problem-solving capabilities
• Strong organizational and multitasking skil...