Become a Cable Provisioning Specialist with Cogeco in Burlington, ON, where you will enhance customer experiences through reliable service activation. This full-time opportunity focuses on CPE activation and operational excellence.
In this pivotal role, you will oversee the engineering lifecycle for provisioning systems, interacting primarily with HSD infrastructure and ensuring operational integrity. Your deep understanding of Cable TV technology and protocols will support not just installations, but also ongoing system enhancements.
Key Responsibilities:
• Deploy and manage CPE activation processes effectively
• Provide critical after-hours support for provisioning applications
• Oversee Cisco and Incognito provisioning monitoring
• Collaborate with regional engineers for troubleshooting
• Participate in documentation and technological strategy discussions
Requirements:
• 5+ years in the Cable/MSO sector
• Expertise in DOCSIS and DHCP protocols
• Stro...