Shape the future of IT support at Cabco as the Managed IT Solutions Leader. Utilize your expertise in cloud, networking, and team mentoring to enhance client satisfaction.
As the Lead Support Technician, you will oversee critical technological implementations for clients, focusing on infrastructure, security, and automation. This role requires not just technical proficiency but also a passion for teaching and leading junior technicians, fostering innovation and improvement.
Key Responsibilities:
• Implement and support advanced infrastructure and cloud solutions
• Administer Active Directory and enterprise services
• Secure remote networking with VPNs and VLANs
• Document IT processes and employ automation tools
• Mentor and develop junior team technicians
Requirements:
• 5+ years of IT support with Tier 3 level expertise
• Experience with cloud platforms and Microsoft technologies
• Exceptional troubleshooting and communication abilities
• Degree in...