Join Crown as a Business Systems Administrator, enhancing IT operations and support across the organization. This role is crucial for managing IT services, vendor relations, and user assistance while ensuring tech aligns with business goals.
Reporting to the Director of Business Systems, this position focuses on coordinating IT activities and supporting employees' technological needs. Key skills include IT service delivery, vendor management, hardware and software administration, and process improvement. You will oversee ticket management, onboarding/offboarding, and contribute to system-related projects.
Key Responsibilities:
• Manage IT ticketing system for prompt issue resolution
• Provide technical support for hardware and software issues
• Coordinate deployment of laptops and IT equipment
• Act as contact for vendor support and service issues
• Assist with IT onboarding and offboarding processes
Requirements:
• Minimum 3 years in IT support or systems ad...