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Business Manager Aftersales

Company: General Motors

Location: Toluca, London

Posted: June 11, 2026

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Position Details

**Job Description**

As a **Business** **Manager Aftersales** , your responsibilities will be:

+ **Sales targets and market share**
+ Assisting the dealer in implementing initiatives to increase customer pay business.
+ Focus on processes and performance at Service lane.
+ Search for promotions and market opportunities to bring customers to service lane.
+ Incorporate aftermarket initiatives within the overall business plan distributor.
+ Support dealers with RIM in order to optimize and meet required targets for compliance.
+ Promote and include dealers in marketing plan as guide for increasing customer retention.

+ **Improve customer retention** **​**
+ Ensuring that information is shared by dealers by means of DDS.
+ Incorporate the concept of customer retention in the overall business plan distributor.
+ Guide the integration of Aftersales as one whole team (parts and service).
+ Promoting participation and effective use...