Join Manulife as a Senior Business Intelligence Analyst and leverage your analytical skills in a hybrid work environment. Empower decision-making by transforming data into crucial insights that drive performance.
This role demands your expertise in business intelligence as you partner with the Director and other stakeholders to create impactful reports and dashboards. Your analysis will uncover opportunities for improving customer experiences across various segments, making a tangible difference in the business.
Key Responsibilities:
• Create reports that clearly define business KPIs
• Build sophisticated dashboards with BI tools like Tableau
• Analyze customer feedback to identify areas for improvement
• Collaborate with internal teams to gather relevant data
• Present insights tailored for technical and non-technical audiences
Requirements:
• 3+ years of relevant experience in analytics
• Strong SQL skills and experience with visualization tools
• Fas...