About The Company: DiDi DiDi Global Inc. is a leading mobility technology platform that connects talented people, embraces diversity, and creates value for users and communities worldwide through mobility and delivery services, digital payments, and innovative solutions.

Role Overview

Operations Manager – Offline Operations, Car Rentals. Lead end‑to‑end Rental EV operation to maximize fleet occupancy, reduce churn, and ensure high driver retention.

Responsibilities

• Lead end‑to‑end Rental EV operation, maximizing fleet occupancy and reducing churn.
• Manage partnerships with car rental companies to standardize driver acquisition and vehicle allocation flows.
• Own the sales and allocation funnel performance; take action based on data and KPIs related to occupancy, churn, and time‑to‑allocation.
• Standardize and scale new rental projects through repeatable operational processes.
• Improve data‑driven decisio...