Join Aligned Capital Partners Inc. as a Business Analyst within the Special Projects Team, based in Burlington, Ontario. Enhance client service and operational efficiency with your expertise.
In this fixed-term role, you will work closely with internal and external stakeholders to identify and resolve issues impacting ACPI’s Client Experience Team. Your background in financial services will empower you to apply critical thinking to various investment operations topics and support the resolution of escalated inquiries.
Key Responsibilities:
• Drive initiatives in collaboration with Operations Directors
• Manage issues through the ticketing process until resolved
• Conduct testing to validate system functionality
• Document actions and decisions from team meetings
• Create and update internal training documents
Requirements:
• 3+ years’ experience in investment or banking environments
• Strong knowledge of the Canadian investment landscape
• Effective com...