Business Analyst, Fundraising Operations

London, ON, Canada • Charlottetown, PE, Canada •

Job Description

Make‑A‑Wish Canada creates life‑changing wishes for children with critical illnesses. This role supports fundraising operations technology and analytics, ensuring system integrity and data governance for donor transactions.

What You Will Do

• Act as primary point of contact for business applications, supporting configuration and maintenance of Salesforce, iWave, DonorDrive and related fundraising platforms.
• Support development of fundraising technology roadmaps, planning for tech enhancements.
• Oversee technical workflows and reconciliation between Salesforce and finance systems to maintain a single source of truth for gift processing and reporting.
• Build, implement, and monitor automated business rules supporting prospect clearance workflows, donor pipelines, and moves management.
• Conduc...