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Broker Credit Control Support

Company: FBD Insurance

Location: Bluebell, London

Posted: June 10, 2026

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Position Details

Job Overview

The Broker Credit Control team is responsible for delivering a quality service to our broker partners while fostering close working relationships with supporting business units, in addition to delivering profitable business results in line with broker channel targets.


The successful candidate will provide support to the Credit Control Team Lead in the daily receipting of broker payments and other accounts receivable tasks.

Job Responsibilities

  • Develop and manage excellent relationships with Broker Panel, Broker Channel, internal staff, particularly colleagues in Broker Channel, Direct, Underwriting, Direct Debit Unit and Finance
  • Respond to all telephone and or e-mail enquiries from Brokers promptly and effectively. Engaging with both the Broker, BDM’s and underwriters to minimise queries and resolve any efficiently and promptly.
  • Daily management of the Broker bank account, to include receiptin...