Job Description

As a Branch Manager at TD Canada Trust, you will lead a medium‑sized team to initiate customer conversations, provide banking solutions, and ensure a positive customer experience.

Responsibilities

• Mentor the team on advice‑giving strategies for banking solutions to improve customer experience and financial confidence.
• Promote TD’s image in the community and participate in community events.
• Understand customer financial needs and provide appropriate solutions.
• Act as the highest point of escalation for the branch and resolve reported matters when required.
• Oversee complex branch administrative duties for mutual funds, real‑estate secured credit, and additional compliance issues.
• Ensure overall employee scheduling is optimal.
• Develop and implement business‑development strategies within the budget and communicate results to the team to meet objectives.
• Ensure accuracy of all ...