Overview
As the Branch Manager, you ensure an optimal and smooth operational execution in your area of responsibility, are accountable for the local P&L, leadership, and operational oversight in your respective Branch. You ensure best in class, quality service, customer compliance, satisfaction and operational proficiency that results in growth and profitability, meeting the country strategic goals and objectives.
Responsibilities
- Management of the Airfreight Branch in organizational and technical terms
- Ensuring personnel and operational planning
- Support and consulting of customers and agents on best-in-class solutions
- Ensuring the smooth and on time processing of all shipments
- Acquisition of new customers in consultation with Sales & Product
- Preparation of offers and calculations
- Handling customer correspondence
- Prepare regular reports on business performance, financial result...