Position Details
Are you looking for a job?Here are the details mentioned below:Job Title: Branch AdvisorLocation: Raheny, Dublin 5The purpose of this role is to provide a professional, friendly and engaging service to our customers. You will be a visible and active presence in our branches, delivering a personal customer experience.Role-Responsibilities:Greeting and engaging with customers on the banking hall floor – enquiring as to their needsGuiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if requiredHandling basic queries and complaints – directing to senior staff as requiredEngaging with customers using iPads, updating customer information and sales needsIdentifying sales opportunities, handing over to suitable staff as requiredCash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managing levels throughout the dayEsse...