Your new company

One of Ireland's largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services is currently seeking a Case Assessor to work within a busy professional located in Dublin-Central Park as it is a contract role.

Your new role

Greeting and engaging with customers on the banking hall floor – enquiring as to their needs

Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required, handling basic queries and complaints – directing to senior staff as required

Engaging with customers using iPads, updating customer information and sales needs, Identifying sales opportunities, handing over to suitable staff as required

Cash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of t...