• 2+ years in a desktop support role in a medium, large, or enterprise environment
• Experience supporting cloud-based technologies including Active Directory, Microsoft 365, SharePoint, Office 365, and Dynamics 365
• Experience with Mobile device management (MDM) and support for Apple IOS Devices
• Experience with POS (Point of Sale) systems and peripherals
• Experience collaborating with cross-functional teams for project delivery
• Bilingualism in both French and English for dual front‑line support

Job Summary

Insight Global is seeking two bilingual Service Desk Analysts to support day‑to‑day IT operations during an exciting period of digital transformation. This is a front‑line, customer‑focused role supporting both corporate users and approximately 70 retail locations across New Brunswick. Reporting to the Service Desk Manager, you’ll act as the first point of contact for IT incidents and service requests,...