About the Role

TheSenior Patient Services Specialist (Bilingual)plays a critical role in delivering high‑quality support to patients enrolled in a patient assistance program. Reporting to the Supervisor, this role is responsible for coordinating end‑to‑end program support for assigned physicians, clinics, and hospitals, ensuring patients experience timely access to therapy, funding assistance, and ongoing care coordination.

This role works closely with internal reimbursement partners, healthcare providers, and third‑party stakeholders to support patients throughout their treatment journey. The successful candidate brings strong healthcare customer service experience, case coordinationexpertise, and a patient‑first mindset.

WhatYou’llDo: