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In this role, you will:
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.Detect and prevent fraudulent activity with respect to the Bank’s credit cards, debit cards, ScotiaOnline, Email Money Transfers, Western Union, and deposit fraud by:Analyzing alerts generated by various fraud detection tools and assessing the probability that fraud is occurring.Making a decision, based on the analysis completed, to block the account, reduce the limit on the card, place a hold on the account or contact the cardholder and/or branch to discuss the activity.Engaging with the branches and other FI’s in determining the legitimacy of suspicious activity.Working closely and effectively with the rest of the Fraud Detection Team in sharing information and trends to ensure large scale fraud trends are identified and actioned...