Become a Bilingual Quality Analyst with Sun Life, focusing on enhancing the quality management of disability claims in a hybrid work environment. You’ll conduct quality reviews and provide valuable feedback to impact case management significantly.
This exciting one-year opportunity blends your expertise in long-term disability claims with quality analysis. You’ll utilize your knowledge in auditing and reconciliation while collaborating closely with teams across Canada. Your bilingual proficiency in French and English will enable effective communication with diverse partners and facilitate seamless operations.
Key Responsibilities:
• Conduct quality reviews on assigned disability claims files
• Ensure quality of new claim decisions and changes
• Meet service levels for quality and timeliness
• Offer suggestions for improvement based on evaluations
• Stay current on Group Life and Disability practices
Requirements:
• 3-5 years of Long Term Disability Claims Man...