Position: Bilingual Manager Life and Disability Claims Management

Location: Remote anywhere in Canada or Hybrid if close to an office.

Compensation: Total target compensation (TTC) range is $99,568 - $145,600, applicable to permanent roles only.

Job Overview

The Manager is responsible for daily operations, strategic talent development, and driving claim outcomes in Life and Disability Claims. The role utilizes a data‑informed coaching model, focusing on early intervention, decision accuracy, and the retention of skilled Claim Managers.

Responsibilities

• Provide high‑performance coaching and mentorship to develop and retain claim professionals.
• Establish transparent, measurable performance objectives aligned with team goals and deliver high‑frequency, real‑time coaching and ongoing feedback.
• Design and deliver comprehensive learning programs for onboarding and ongoing training to address organization needs and tea...