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Bilingual (English/French) Customer Service Claims Specialist

Company: Phoenix AMD International Inc.

Location: calgary, London

Posted: June 10, 2026

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Position Details

IMMEDIATE OPPORTUNITY AVAILABLE

Bilingual (English-French) Customer Service Claims Specialist

  • Work from Home-anywhere in Canada.
  • Monday to Friday, 9am to 5pm EST (40 hrs).

Main day to day responsibilities

  • Check in /communicate with customers to help resolve their claim/issues.
  • Address and close open claims efficiently and in a time sensitive manner.
  • Accurately and efficiently record required data in claims database.
  • Build trust with retailers and consumers by resolving issues in a timely manner.

You are the ideal person if you are

  • Bilingual-French & English .
  • Comfort/experience with Outlook and Excel would be beneficial.
  • Great communicator who’s proficient in problem solving.
  • Willingness to learn.
  • Performance driven.
  • Resourceful
  • Ability to adapt quickly with great time managemen...