Join Empire Life as a Bilingual Disability Claim Specialist, focusing on complex claims. This remote position requires expert management of long-term disability cases with a COD emphasis.
The Disability Claim Specialist role involves senior-level expertise in managing complex long-term disability claims. You will handle cases approaching Change of Definition while ensuring fair, policy-aligned decisions. Key responsibilities include mentoring team members and driving service excellence.
Key Responsibilities:
• Manage a portfolio of high-complexity LTD claims
• Support the Change of Definition process comprehensively
• Develop case management strategies using expert resources
• Conduct detailed reviews of appeal claims
• Coach and mentor Disability Case Managers effectively
Requirements:
• Bilingual in French and English
• 5-10 years managing LTD claims experience
• Undergraduate degree in a relevant field
• Strong expertise in claims management and a...