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Bilingual Disability Claim Specialist (Complex Claims & COD) (Abbotsford)

Company: Empire Life

Location: abbotsford, London

Posted: June 09, 2026

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Position Details

Bilingual Disability Claim Specialist (Complex Claims & COD)

Location

Remote, or if local to an office, hybrid – Kingston, Toronto, or Montreal.

Compensation

The total target compensation (TTC) range, including salary and target bonus, is $78,698 - $125,350. This TTC range applies to permanent roles only; the actual base salary will be determined by the candidate’s skills and experience, and internal equity.

About the Position

The Disability Claim Specialist is a senior subject‑matter expert responsible for the proactive and strategic management of complex long‑term disability (LTD) claims, focusing on cases approaching or undergoing a Change of Definition (COD) from own occupation to any occupation. The role provides expert consultation, mentorship, and direct case management to ensure claim decisions are sound, fair, and aligned with policy provisions and organizational best practices.

Responsibilities

Expert Clai...