Guide Canadians in their recovery as a Bilingual Disability Case Management Advisor remotely. Bring your bilingual expertise to support plan members in achieving successful returns to work.
In this essential role, you will evaluate claims and address both medical and vocational aspects of disability management. Your responsibilities include maintaining compliance with service level agreements and building relationships with various stakeholders, which is crucial for driving case resolutions. Strong telephonic communication skills will enable you to assist plan members compassionately and efficiently.
Key Responsibilities:
• Handle caseload in line with compliance requirements
• Evaluate claims using medical and contractual knowledge
• Engage with treatment providers and internal partners
• Write analytical letters regarding benefits
• Demonstrate empathy in difficult conversations
Requirements:
• Fully bilingual in French and English
• Post-secondary diplo...