A leading SaaS company is seeking a Customer Support Manager in Mexico to lead a nearshore support team. The role involves managing team performance, ensuring communication with US leadership, and fostering a positive workplace culture. Ideal candidates will have 3+ years in customer support management, fluency in both English and Spanish, and exceptional interpersonal skills. This position offers a competitive salary range of $63,333–$95,000 MXN monthly and includes a comprehensive benefits package.
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