Elevate your career in customer service with a dynamic eye care company in Mississauga. We seek a Bilingual French Customer Service Representative to provide solutions in both English and French.
In this 6-month contract role, you will interact with customers via phone and email, assisting them in a supportive environment. Candidates must have strong communication skills and at least one year of call center experience to meet the needs of our valued clients. Enjoy a professional workspace with opportunities for advancement.
Key Responsibilities:
• Handle up to 50 inbound and outbound customer calls daily
• Deliver exceptional bilingual service via phone and email
• Process orders and manage customer inquiries effectively
• Collaborate with healthcare professionals on customer needs
• Meet key performance indicators across all interactions
Requirements:
• Fluent in French and English
• Minimum of 1 year call center experience
• Self-motivated and quick t...