Experience a rewarding career as a Bilingual Customer Service Specialist at CBRE, focused on client communication in English and French. This position is vital for ensuring exceptional service delivery.
As a member of the Call Center team, you will serve as the first line of support for clients handling inquiries, service requests, and logistics coordination. Your proactive mindset and clear communication style will drive customer satisfaction and contribute to continuous operational improvements.
Key Responsibilities:
• Handle service requests via phone, chat, and email
• Respond efficiently to customer inquiries and issues
• Escalate concerns when necessary and track service completion
• Coordinate logistics and schedule meetings
• Update multiple systems and generate necessary reports
Requirements:
• Fluent in English and French for communication
• High School Diploma or GED with related experience
• Proficiency in Microsoft Office applications
• ...