Explore a rewarding role as a Bilingual Customer Service Representative with our client in Vaughan, Ontario. This position combines in-office and remote work to enhance customer interactions.
This 6-month contract role is perfect for individuals with 3–5 years in customer service or inside sales. Strong communication in both English and French is critical for processing inquiries, managing orders, and ensuring customer satisfaction. You will collaborate with various departments to resolve issues while maintaining accurate records and supporting additional projects.
Key Responsibilities:
• Respond to customer inquiries via phone and email
• Process and manage customer orders accurately
• Coordinate with internal teams for order flow
• Monitor orders and communicate potential delays
• Support customers by finding suitable solutions
Requirements:
• 3–5 years of customer service or related experience
• Proficient in English and French, written and verbal
• ...