Elevate customer interactions with Becton Dickinson as a Bilingual Customer Service Representative in Mississauga. Utilize your French and English skills while processing orders and addressing inquiries.
As a CSR, you will be the primary contact for managing high-volume orders through various channels including telephone and email. Collaborate across departments to ensure speed and accuracy of order processing, and respond to customer inquiries regarding product status, pricing, and promotions. Your role will enhance customer satisfaction while supporting team continuity and resolving issues proactively.
Key Responsibilities:
• Address customer inquiries about orders promptly
• Process orders and maintain communication with relevant teams
• Initiate product complaints as per guidelines
• Establish relationships with key customer accounts
• Provide proactive updates to customers and managers
Requirements:
• University degree or college diploma needed
• Flue...