Elevate your customer service career as a Bilingual Customer Service Executive in Mississauga, ON. This on-site role focuses on order tracking and support in a fast-paced logistics environment.
Join a collaborative team in a vibrant, family-oriented culture where you will handle client inquiries and manage account requests. Post-training, enjoy hybrid flexibility, with opportunities for professional development and a supportive work atmosphere. Your experience in logistics, retail, or e-commerce will be vital for exceeding client expectations.
Key Responsibilities:
• Respond to inbound client calls and emails
• Track shipments and resolve delivery issues
• Manage client requests and schedule pickups
• Review voicemails and follow up promptly
• Enter data accurately into CRM systems
Requirements:
• 1-2 years in logistics or e-commerce customer service
• Strong computer skills, including MS Office
• Bilingual in French and English
• Excellent communica...