Become a vital team player at TruStone as a Receptionist & Customer Service Administrator. Engage with advisors while utilizing your bilingual skills in this 12-month opportunity.
Pursue growth and collaboration in this role focused on providing superior customer service. You'll support a diverse team, help drive efficiencies, and enhance customer satisfaction through strong relationship management. Candidates must demonstrate a commitment to excellence in service delivery and problem-solving.
Key Responsibilities:
• Provide accurate service to financial advisors
• Cultivate strong working relationships across teams
• Assist visitors and manage phone communications
• Sort and process daily mail and correspondence
• Facilitate boardroom bookings and maintain office cleanliness
Requirements:
• Bilingual in English and Mandarin or Cantonese
• At least two years of experience in customer service
• Familiarity with the insurance industry preferred
• Profi...