Join Manulife as a Bilingual Client Service Specialist in Montreal, Quebec. Deliver exceptional client support in benefits administration through effective communication and relationship-building.
In this role, you will take ownership of client portfolios, ensuring alignment with expectations and driving satisfaction. Your ability to collaborate with various teams and monitor key milestones will be essential for enhancing service efficiency. You'll also lead initiatives for operational excellence and incident resolution.
Key Responsibilities:
• Own client benefits administration end-to-end
• Build strong relationships with clients and stakeholders
• Drive initiatives for improved client satisfaction
• Support service enhancements through collaboration
• Manage incident resolutions promptly and effectively
Requirements:
• Experience in financial services or insurance industries
• Bilingual proficiency in French and English
• Knowledge of Microsoft Office...