Become a Bilingual Claim Manager with Empire Life, working remotely or hybrid from Kingston, Toronto, or Montreal. Play a vital role in claims management, evaluating and communicating with claimants effectively.
Empire Life is on the lookout for a Bilingual Claim Manager to enhance the Group Operations team. This position requires extensive experience in disability claim management, medical terminology, and the ability to create effective case management plans. Your impact will resonate in delivering excellence to our customers while ensuring diversity and inclusion are upheld in the workplace.
Key Responsibilities:
• Investigate eligibility for initial and ongoing claims
• Manage active claim durations using best practices
• Conduct telephone interviews with claimants and employers
• Communicate proactively with customers on their claim status
• Formulate detailed case management plans for timely resolutions
Requirements:
• Bilingual in French and English is...